New complaint and claim forms on Guichet.lu

From 9 November 2026, the General Inspectorate of the Police (IGP) has made new complaint and claim forms available to the public on Guichet.lu.

These online forms provide a simple and secure way to report inappropriate behaviour by a police officer or problems with the functioning of a police service.

To ensure that its services remain accessible to everyone, the IGP will continue to accept complaints and claims by post or in person.

The forms and further information on how to submit a complaint or a claim are available on Guichet.lu.